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FAQ

Vina Charcoal is a leading unit in producing and exporting natural charcoal in Vietnam. To always provide our customers with stable output, Vina Charcoal owns the 3 largest charcoal warehouses in Binh Phuoc and Soc Trang province, responsible for producing and packing charcoal. What's more, our factory always welcomes customers to visit and witness our production activities directly. In case you need more information in terms of charcoal products, payment terms and other related issues, read this FAQ section or contact us!
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  • Wood charcoal: Mangrove charcoal, Longan charcoal, Eucalyptus charcoal, Coffee charcoal, and Khaya charcoal.
  • Compressed charcoal: Sawdust charcoal, Coconut charcoal
  • White charcoal

You can find detailed information on our products here!

Yes, we provide free samples for quality evaluation. However, the shipping or express cost is usually covered by the customer. Please contact our sales team to arrange sample delivery details.

We always welcome customers to visit our factory in Binh Phuoc and Soc Trang province to witness our direct production and packing processes. Please schedule an appointment with us in advance.

Our charcoal products strictly comply with international exporting standards, including quality test reports, moisture controls, and sustainable raw material origins validation certificates.

You can drop an email or submit your inquiry form with product types, estimated quantities, and destination port. Our business consultants will reach out with a formal quotation shortly.

Normally, our minimum order quantity (MOQ) for international export shipping logistics is one 20ft container full container load (FCL).

We offer PP bags, kraft paper bags, or customized carton box packaging. Yes, OEM services are fully supported, allowing your private logo artwork brand to be printed perfectly onto your packages.

We accept common standard international payment methods including Telegraphic Transfer (T/T) bank wires and Irrevocable Letters of Credit (L/C) at sight.

We manage all necessary custom clearance protocols providing Commercial Invoices, Packing Lists, Bill of Lading, Certificate of Origin (C/O), and standard charcoal material safety datasheets (MSDS).

+84 823 659 659
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